Ivinson Urgent Care
Urgent Care • Laramie, WY
Ratings by platform
- Birdeye (aggregating Google and other sources): 2.9 out of 5 stars (295 reviews)
- Seniors.fyi: 3.1 out of 5 stars (100 reviews)
What patients say
Patients praise
- Community appreciation for maintaining local access to urgent care services via the transition of established clinics into the Ivinson system
- Generally recognized role as a vital, locally-oriented healthcare provider for the Laramie community
- Reported high satisfaction rates (e.g., 88%) regarding discharge information and general hospital care experiences in official surveys
Common complaints
- Complaints regarding billing practices, including unexpected charges, double-billing, and collections issues
- Reports of long wait times in the emergency department
- Concerns about staff communication, bedside manner, and perceived lack of compassion or urgency
- Allegations of poor administrative/clerical handling of patient records and interdepartmental coordination
In patients' words
"Rating is ZERO don't go there rude sarcastic incompetent very bad experience each visit every doctor every department especially billing department very poor medical care... DONT GO THERE they yell at you disrespect you and do not comply no compassion whatsoever."
— WebMD review (Oct 2024)"They criticized the billing practices as unprofessional, citing double billing and bills sent to collections without clear explanations."
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