Lander Medical Clinic
Internal Medicine • Lander, WY
Ratings by platform
- PainClinics.com: 3.4/5 (35)
- WebMD: Not specified (4 reviews total) (4)
What patients say
Patients praise
- Some providers are reported as knowledgeable, compassionate, and attentive
- Efficient and positive experiences with lab services and nursing staff
- Thorough and professional care from specific individual practitioners
Common complaints
- Rudeness and unprofessional behavior by front desk staff
- Issues with insurance billing and unexpected out-of-pocket costs
- Difficulty communicating with office management and failure to return calls
- Challenges obtaining copies of medical records
- Dissatisfaction with specific providers regarding communication and care quality
In patients' words
"The front desk gal with long curly hair is rude and I noted this at all three visits. I will try my hardest to check in with someone else in the future. The front desk is the first window of the practice and she does not represent the practice in a positive way."
— PainClinics.com patient testimonial"I saw JULIA FAIRBANK and she was beyond stellar. She was incredibly receptive and kind. Let me know exactly what was going to be done step by step. I felt my welfare was the only thing she was focused on. Wonderful Physician and person."
— PainClinics.com patient testimonial"Requested copies of my medical records & I was refused by Mary Margaret Stockton. Odd, was relocating to another state so I requested copies of my medical records. Since when can a medical facility - general family practioner clinic refuse to give patient/client copies of their medical records?"
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