Alpha Medical Center: Home
Urgent Care • Lancaster, TX
Ratings by platform
- Birdeye: 3.7 out of 5 stars (3 reviews)
- BestProsInTown: N/A (114 reviews)
What patients say
Patients praise
- Caring and attentive medical providers (specifically mentioning Dr. Austin Ogwu and PA Schmidt)
- Comprehensive services available under one roof (e.g., pharmacy, x-ray, ultrasound)
- Friendly and helpful staff members
- Long-term patient relationships/satisfaction
Common complaints
- Long wait times (in waiting room and patient rooms)
- Poor customer service/unprofessional staff interactions
- Difficulty with prescription refills and administrative follow-up
- Concerns regarding facility cleanliness
In patients' words
"Do your best to avoid this practice! My mom saw the doctor here three weeks ago and she waited over three weeks for her prescription to be sent to the pharmacy."
— Birdeye"Wonderful doctor and clinic been going there for years and have never regretted it. Staff is very nice and so are the doctors. Wait time is a little long but that is because the overflow of Patients in the clinic."
— BusinessYabMore clinics in Lancaster
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