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MUSC Health Lancaster Medical Center celebrates second ...

Kidney Transplant ServicesLancaster, SC

★★★☆☆3.4/5133 reviews across 2 platforms

Ratings by platform

  • Seniors.fyi: 3.3/5 (110)
  • MedicalNewsToday/CMS HCAHPS: 49% patient experience rating (N/A)
  • Birdeye (Primary Care): 3.9/5 (23)

What patients say

Patients praise

  • Successful kidney transplant program (186+ procedures since 2022)
  • Competent and compassionate bedside care on some units
  • Strong specialty access and surgical recovery services
  • "Pediatric Ready" emergency department recognition

Common complaints

  • System-level inconsistencies in care quality
  • Communication gaps between shifts
  • Delays in care and doctor rounds
  • Concerns regarding discharge planning and follow-up
  • Reports of non-responsiveness and environmental/operational lapses

In patients' words

"MUSC Health Lancaster Medical Center is proud to celebrate the second anniversary of the MUSC Health Transplant Program-Mid-Carolinas, which has successfully performed 186 kidney transplants since its inception in July 2022."

MUSC Health News Release, September 30, 2024

"Families should expect a hospital experience that can be deeply positive, especially on floors where nurses, surgeons, and support staff demonstrate coordinated, patient-centered attention. However, the hospital’s performance is uneven, and pinpointing the exact experience can feel like a rollercoaster, depending on the day and the unit."

Seniors.fyi review summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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