MUSC Health Emergency Room | Lancaster, SC
Emergency Department • Lancaster, SC
Ratings by platform
- Seniors.fyi: 3.3 out of 5 stars (110 reviews)
- MedicalNewsToday (via CMS): 58% of patients gave a 9 or 10 rating; 49% would definitely recommend (Not specified (based on CMS HCAHPS data))
What patients say
Patients praise
- praise for specific individual doctors and staff members
- high satisfaction rates in certain specialized departments like the sleep lab
Common complaints
- inconsistent communication and long wait times in the ER
- reports of unprofessional or disrespectful behavior from some staff and physicians
- concerns regarding discharge processes and continuity of care
- complaints about cleanliness and administrative/billing issues
In patients' words
"This is the hospital from hell. The ER staff has improved. However, the regular hospital staff treats patients like dirt."
— Yelp review"The ER staff failed to communicate, with five different people giving five different explanations."
— Seniors.fyi reviewMore clinics in Lancaster
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