Psychiatry Doctors & Physicians in Lakeland, Florida - Watson Clinic
Psychiatry • Lakeland, FL
Ratings by platform
- Yelp: 1.9/5 stars (21 reviews)
- RateMDs: 2.6/5 stars (29 reviews)
- WebMD (Dr. Joachim Benitez): 4.5/5 stars (12 ratings (3 reviews))
What patients say
Patients praise
- Some patients report positive interactions with specific doctors who are described as caring and attentive
- Doctors recognized for explaining conditions and treatments well
- Appreciation for staff professionalism when experiences are positive
Common complaints
- Difficulty scheduling appointments and long wait times
- Concerns about billing transparency and unexpected charges
- Reports of poor communication and unresponsiveness from office staff
- Negative experiences regarding doctor-patient rapport and perceived lack of empathy
In patients' words
"Terrible experience. Doctor put things in my chart that were not accurate and refused to fix them. Wrote in my chart that we discussed things we did not discuss. Refuses to answer any questions."
— RateMDs user review"Really takes the time to understand what is going on. Smart and remembers the details... Goes the extra mile for you. Very sensitive and will tell it like it is."
— WebMD user review of Dr. Joachim Benitez"Terrible experience, they will bill you for services you did not consent to and they do not review it with you."
— WebMD user review of Watson Clinic LLPMore clinics in Lakeland
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