Primary Care: Family Medicine and Internal ...
Primary Care • Lakeland, FL
Ratings by platform
- Birdeye (Freedom Family Practice): 4.8/5 (42)
- Healthgrades (Dr. Ivan Rivera): 4.2/5 (32)
- Vitals (Dr. Agustin Tavares): 3.9/5 (9)
- WebMD (Dr. Jason Saylor): N/A (Average rating not provided) (61 ratings, 12 reviews)
- WebMD (Dr. Luis Favilli): 4.5/5 (21 ratings, 1 review)
- Healthgrades (Dr. Pedro Ruiz): 3.4/5 (10)
What patients say
Patients praise
- Physicians described as compassionate, thorough, and attentive listeners
- Effective and accurate diagnosis and treatment plans
- Friendly, welcoming, and helpful medical staff (nursing/clinical)
- Efficient in-and-out experience at certain locations
- Appreciation for personalized care that addresses the whole person
Common complaints
- Long wait times for appointments and in the office
- Perceived rudeness or unprofessional behavior from administrative and front-desk staff
- Difficulty communicating with offices, including unreturned messages or calls
- Feeling dismissed, unheard, or rushed during visits
- Frustration with office policies regarding billing, forms, and insurance coverage
- Strict or inflexible grace periods for late arrivals
In patients' words
"Wonderful experience from start to finish. The staff was welcoming, professional, and genuinely caring. The provider took the time to listen, explain everything clearly..."
— Birdeye Review"Rude doctor, rude staff. Wouldn't listen. Got saddled with him with Watson. I avoid going if at all possible."
— Healthgrades Review"Cannot say enough good things about him! He takes all the time needed and includes you in your health decisions... Doctors like him are few and far between..."
— WebMD Review"Prior to coming to [a local clinic], many of my experiences in healthcare left me feeling stressed, dismissed, and unheard. Even when I was in significant pain... I struggled to receive the proper testing and attention I needed."
— Patient testimonialMore clinics in Lakeland
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Patients praise: Competent and knowledgeable individual physicians · Compassionate and professional care from specific providers.
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Patients praise: Interventional pain management program available with specialists like Dr. Hashmi · General patient satisfaction scores for pain control are relatively high (68% report pain "Always" well controlled).
Freedom Family Practice | Primary Care in Lakeland & Tampa | In ...
Patients praise: professional and welcoming staff · providers who listen and take time with patients.
North County Dermatology Clinic, PA: Dermatologists: Lakeland, FL
Patients praise: Friendly, courteous staff and helpful administration · Convenient location and short wait times.
Agnini Family Dental - General Dentistry | Cosmetic Dentistry ...
Patients praise: Friendly and professional staff · High quality of dental work and clinical care reported by many patients.
TrueMedSpa - Lakeland's Premier MedSpa and Salon
Patients praise: friendly, welcoming, and knowledgeable staff · professional and skilled service providers.
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