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Lakeland Eye Clinic Ophthalmologists, Surgeons and Opticians ...

OphthalmologyLakeland, FL

★★★★☆3.9/50 reviews across 2 platforms

Ratings by platform

  • Vitals (Dr. Zutel Ryder): 3.3 out of 5 stars
  • Vitals (Dr. Sichelman): 4.4 out of 5 stars
  • Yelp: varies across platforms (14-23 reviews mentioned on specific Yelp pages)

What patients say

Patients praise

  • Expertise and clinical care provided by doctors (e.g., Dr. Gill, Dr. Leon)
  • Positive outcomes from surgical procedures and pediatric eye care
  • Some patients report friendly interactions with staff and providers

Common complaints

  • Difficulty reaching the clinic via phone (long hold times, full mailboxes)
  • Long wait times for appointments and on the day of the visit
  • Frustrations regarding billing, insurance acceptance communication, and appointment scheduling processes
  • Inconsistent office staff professionalism or perceived indifference

In patients' words

"DO NOT GO THERE. I WAS GOING FOR EYE SURGERY. YOU ONLY GET ONE SET OF EYES AND THEY DON'T GROW BACK. STAY AWAY."

My Vision Care user review

"The care is fine. The office management needs improvement. They don't respect your time. If you have an appointment plan on waiting quite a while later to be seen."

LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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