Obstetrics and Gynecology - Lakeland Regional Health
Obstetrics & Gynecology • Lakeland, FL
Ratings by platform
- Birdeye (Aggregated): 3.7 out of 5 stars (308 reviews)
- U.S. News & World Report (Doctor Profile): 2 out of 5 stars (14 reviews)
What patients say
Patients praise
- High Performing rating for maternity care from U.S. News & World Report (2026)
- Individual reports of attentive and caring interactions with specific providers and nursing staff
- Availability of comprehensive services within the health system, such as the Pavilion for Women and Children
Common complaints
- Patient concerns regarding perceived poor bedside manner and dismissive communication from medical staff
- Complaints about administrative issues, including long appointment wait times and scheduling challenges
- Experiences involving billing errors and difficulties resolving financial disputes
- Historical reports of medical malpractice lawsuits related to gynecological procedures
In patients' words
"Dr. McConnell is an absolute rockstar. She listens to me. She takes my worries and questions seriously. She goes above and beyond typical patient care."
— Birdeye Patient Review"Worst experience ever. First appointment was a disaster & everyone I dealt with was heartless. Had a panic attack and didn’t have the courtesy to offer me a tissue. The nurse practitioner pretty much told me that she just told someone they had a miscarriage and at least it was me."
— Online Patient ReviewMore clinics in Lakeland
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