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Primary Care: Family Medicine and ... - Lakeland Regional Health

Internal MedicineLakeland, FL

★★★☆☆2.6/51,442 reviews across 2 platforms

Ratings by platform

  • Weightlossclinic.care aggregator: 3.4 / 5 (88 reviews (at Grasslands campus source))
  • Birdeye: 2.6 / 5 (1,354 reviews)
  • U.S. News & World Report: 86% recommend (willing to recommend)

What patients say

Patients praise

  • Professional and friendly medical providers (doctors and nurses)
  • Efficient and high-quality clinical care when seen
  • Compassionate and thorough bedside manner from some physicians
  • Clean facilities in certain departments

Common complaints

  • Rude or unprofessional front-desk and scheduling staff
  • Long wait times for appointments and during visits
  • Poor communication regarding office procedures and paperwork
  • Frustration with conservative approaches to medication (e.g., reluctance to prescribe antibiotics)
  • Difficulties accessing care or being seen by providers

In patients' words

"Very friendly staff, got me in and out as fast as possible. Dr. Sandoval was amazing. Diagnosed my issue after some testing. Can't say enough good things about this experience."

LocalityBiz user review

"Staffing is very rude does not matter what department you call seems like they’re not happy assisting and always transferring calls to another person avoiding answer."

LocalityBiz user review

"I met Dr. Ahmad about 18 months ago when I was diagnosed with a breast cancer. I was scared and really didn’t know what to expect. He spent some time with me and I loved his confidence and his compassion."

Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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