Chiropractic Medicine - Watson Clinic
Chiropractic Medicine • Lakeland, FL
Ratings by platform
- Beaming Health: 4.70/5 (3 reviews (for Center for Specialized Rehabilitation))
- WebMD: Not explicitly stated (low aggregate sentiment in text) (3 reviews)
- RateMDs (for the clinic as a whole): 2.6/5 (29 reviews)
What patients say
Patients praise
- Chiropractic care provided by Dr. Jalen Banks is frequently praised for being professional, communicative, and effective for pain relief
- Patients appreciate the collaborative approach and thorough explanations offered during chiropractic visits
Common complaints
- Billing and insurance transparency concerns
- Difficulty with appointment scheduling and long wait times for referrals
- Perception of administrative disorganization and lack of coordination between departments
- Frustration with patient communication and customer service responsiveness
In patients' words
"Jalen is an awesome chiropractor! He explains what the plan is, what he is doing, why he is doing it. I felt as though he listened to me, and asked medically thoughtful questions."
— Loc8NearMe reviewer"Need a referral? Like in the near future? Forget about it. Not unusual for a referral to be be 6 months out or more. Like all things Watson, the Administration is totally uninterested in patient experience."
— Yelp reviewer"Terrible experience, they will bill you for services you did not consent to and they do not review it with you. Insurance did not pay in my case and they expect me to pay 100% out of pocket."
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