AdventHealth Medical Group OB/GYN at Lake Wales
OB-GYN • Lake Wales, FL
Ratings by platform
- Healthgrades (for Dr. Felix Bigay, MD): 3.1/5 stars (based on 15 ratings) (15 reviews)
- Vitals (for Dr. LaReesa Ferdinand): 4.0/5 stars ((Based on available patient feedback))
What patients say
Patients praise
- Physicians praised for high skill levels and life-saving care during emergencies
- Patients appreciate doctors who are eager to listen, teach, and provide comprehensive options
Common complaints
- Reports of office staff being unprofessional, including hanging up on callers and not returning calls
- Dissatisfaction with staff efficiency and perceived rudeness
In patients' words
"TRIED CALLING TO MAKE AN APPOINTMENT AS A NEW PATIENT AND A LADY NAMED NATALIE PICKED AND SAID HOLD PLEASE... SHE HUNG UP THE PHONE. I CALLED BACK 4-5 TIMES AFTER THAT AND I WAS HUNG UP EVERY SINGLE TIME."
— Vitals (Patient review for Dr. LaReesa Ferdinand)"Had to have an emergency c section and Dr. Lareesa Monique Ferdinand saved both mine and my babies life. She is a great doctor!"
— Vitals (Patient review for Dr. LaReesa Ferdinand)More clinics in Lake Wales
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