Lake Oswego Counseling Center - Welcome
Clinical Psychology • Lake Oswego, OR
Ratings by platform
- Birdeye/Google Reviews: 3.4 out of 5 stars (5 reviews)
What patients say
Patients praise
- Long-term patient satisfaction expressed by some clients
Common complaints
- Unprofessional or disrespectful behavior by administrative staff/receptionist
- Communication disconnects resulting in appointment issues, such as being dropped as a patient for no-shows despite attempts to cancel
In patients' words
"I just discovered through other online reviews that the receptionist, Nichole, has a recurring pattern of unprofessional and disrespectful behavior toward patients."
— Birdeye/LocalityBiz Review"There’s no receptionist, you have to leave a voicemail . I had to leave a message at the main number to cancel two appointments. Then I get a call that I’ve been dropped as a patient for no call no shows. It’s disappointing when it’s so hard to find someone and then you build a level of trust."
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