Palms Medical Group - Lake City
Primary Care / Family Medicine • Lake City, FL
Ratings by platform
- Birdeye/Google My Business aggregators: Approximately 4.1-4.2 out of 5 stars (based on various location/aggregator data) (Varies by listing; aggregated ratings often based on hundreds of reviews across locations)
What patients say
Patients praise
- Some staff and medical teams are described as caring and thorough
- Positive experiences with specific providers (e.g., John O'Connell)
- Efficient on-site pharmacy services reported by some patients
Common complaints
- Difficulty reaching the office via phone
- Issues with medical record-keeping and vaccine documentation
- Concerns regarding administrative and scheduling processes
- Perceived lack of professional follow-through
In patients' words
"The staff & medical team really care about the well-being of their patients. They are kind and considerate of all who walk through their doors."
— Amie Steward via Palms Medical Group - Lake City East patient review"Esa clinica es malisima para atenderte y para hacer una cita tienes que llar el mismo dia y muchas veces ni te contestan la llamada se toman muchisimo tiempo para darte un referido..."
— Patient review regarding appointment scheduling and referral delays"This practice is a good example of everything that is wrong with healthcare today. From the crowded waiting room to the lack of qualified physicians."
— Yelp review for Palms Medical GroupMore clinics in Lake City
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