North Florida Medical Sales & Rentals, Inc - CareCredit
Durable Medical Equipment & Supplies • Lake City, FL
Ratings by platform
- Yelp/Yahoo Local: 2.5 out of 5 stars (Approximately 11-12 reviews listed for the business at the Gainesville location (often conflated with other locations))
- Facebook: 90% recommendation rate (9 reviews)
What patients say
Patients praise
- Instances of friendly and knowledgeable individual service in the past
Common complaints
- Difficulties with customer service and reaching staff by phone
- Concerns regarding billing systems and communication errors
- Reports of delays or failures in receiving ordered medical supplies (e.g., CPAP equipment)
- Dissatisfaction with the ordering and delivery experience for medical equipment
- Internal reports of poor management and lack of camaraderie among staff
In patients' words
"This is the worst company I have ever dealt with. I have waited since February 1, 2024 for supplies for my C-PAP and it is now June 27! Every time I call, there are supply chain issues."
— Yahoo Local review for North Florida Medical Sales & Rentals"Billing system is a mess. they send you a bill for items that were purchased in the store. When you try to call to get it, resolved it auto disconnects."
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