Urological Care Center, Male Infertility Laguna Hills, CA
Urology • Laguna Beach, CA
Ratings by platform
- Google and Yelp aggregate ratings: 3.6 to 4.6 out of 5 across various aggregate platforms (322 to 603 reviews (aggregate))
- Solv Health: 1.0 out of 5 (1 review)
What patients say
Patients praise
- Expertise, professionalism, and compassion of individual doctors (e.g., Dr. Su, Dr. Tebyani, Dr. Singh)
- Thorough explanations and patient-centered care from physicians
- Helpful and friendly interactions with some clinical staff
Common complaints
- Severe administrative and communication issues (long wait times, difficulty scheduling, unprofessional staff)
- Frustration with phone/text systems and lack of follow-up
- Occasional reports of poor bedside manner or unsatisfactory medical interactions
In patients' words
"Dr Tebyani gets 5 stars.....the office appointment system is beyond frustrating. PLEASE figure out a better way of getting your patients scheduled. The hold times are unbelievable."
— Yelp Review"From an administrative perspective, this is the worst medical practice I've ever encountered. ... I've been trying to schedule an appointment since October 8th. 7 text messages, 5 unanswered calls and numerous emails and no one has followed up."
— LocalityBiz Patient ReviewMore clinics in Laguna Beach
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