Mission Hospital Laguna Beach
Urgent Care • Laguna Beach, CA
Ratings by platform
- Google My Business: 4 out of 5 stars (233 reviews)
- Providence official website: 4.9 out of 5 stars (16,932 ratings)
What patients say
Patients praise
- Many patients report receiving kind, professional, and compassionate care from doctors and nurses
- Positive experiences with efficient check-in processes for some patients
- Strong patient loyalty, with some reporting long-term trust in the facility
- Praise for staff's ability to provide thorough evaluations and life-saving care
Common complaints
- Concerns regarding communication and listening skills among nursing staff
- Reports of long wait times in the Emergency Department
- Perceived lack of professionalism or attitude from some staff members
- Concerns regarding facility cleanliness or perceived lack of comfort in ER rooms
In patients' words
"During my stay I was the recipient of unlimited kindness, concern, patience and professionalism from every nurse, technician and doctor who treated me."
— Providence official website testimonials"Nursing Staff not listening very well. ... The nurse in charge responded with attitude after being challenged on that fact. I simply said "someone should start listening.""
— Google My Business review cited in Health Insight reportMore clinics in Laguna Beach
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