Mental Health and Wellness| Mission Hospital Laguna Beach
Psychiatry and Psychotherapy • Laguna Beach, CA
Ratings by platform
- Providence - Laguna Beach (Yelp): Excellent/positive customer service themes (no numeric rating captured in provided snippet) (206 reviews (as shown in result snippet))
- Providence/ Mission Hospital Laguna Beach (Providence website): 4.9 (16,932 ratings)
- Providence Mission Hospital Laguna Beach (Health Insight via seeic2019.es): Average opinion: 4/5 (233 reviews on Google My Business (as shown in provided snippet))
What patients say
Patients praise
- High satisfaction with staff kindness/care and professionalism (including ER experiences)
- Strong overall ratings on Providence.org (4.9) with large volume of ratings
- Mentions of efficient check-in processes, friendly front-end staff, and clean facilities
Common complaints
- Negative experiences/complaints about nursing listening/communication and lack of medication adjustment to provided information
- Reports of rude/unprofessional behavior and concern about long waits/charging process in ER
- Some reviews describing doctors not providing information on administered drugs (child)
In patients' words
"“Easy to check in. Front end very kind. Nursing Staff not listening very well… They responded we are going to give her that medication and another. No adjustment to the information provided.”"
— Providence Mission Hospital Laguna Beach - Health Insight 2019 (seeic2019.es)"“Avoid ER at any cost. Super rude and unprofessional. They are worried about charging you first… make you wait for long hours.”"
— Providence Mission Hospital Laguna Beach - Health Insight 2019 (seeic2019.es)"“During my stay I was the recipient of unlimited kindness, concern, patience and professionalism from every nurse, technician and doctor…”"
— Mission Hospital Laguna Beach | Providence (providence.org)More clinics in Laguna Beach
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