Coastal Kids: Pediatric Office Locations in California
Pediatrics • Laguna Beach, CA
Ratings by platform
- Mr Product Reviews (Laguna Niguel location): 4.0/5.0 stars (based on 92 reviews) (92)
- Yahoo Local (Newport Beach location): 3.5/5.0 stars (221 reviews)
What patients say
Patients praise
- Caring, attentive, and professional individual pediatricians and nurse practitioners
- Kid-friendly and welcoming office environments
- Highly regarded specialized care (e.g., support during severe illness)
- Ability to get same-day sick visits in some cases
Common complaints
- Difficulty scheduling or getting timely appointments
- Long hold times and unresponsiveness in phone/customer service systems
- Recent changes in ownership or staff turnover leading to inconsistent care or communication issues
- Long wait times during in-office visits
- Concerns over administrative processes, such as record transfers or prescription refills
In patients' words
"The staff is nice, the doctor we see is amazing, and the all-around experience at the office leaves you with a sense that their whole team truly cares about your children."
— Coastal Kids Official Website (Testimonials)"There has been a mass exodus of a number of doctors and the office manager. The remaining doctors and staff has done nothing to reach out to current patients to provide updates... The hold times for the receptionist to pick up calls are very long."
— LocalityBiz (Laguna Niguel Review)"It’s hit or miss with the doctors you meet. Some of the staff seemed slightly unpleasant and curt. I was not impressed with the visit."
— LocalityBiz (Irvine Review)More clinics in Laguna Beach
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