Franciscan Health Physical, Occupational & Speech Therapy Lafayette
Speech Therapy • Lafayette, IN
Ratings by platform
- Yelp: 3.7 out of 5 stars (Yelp) (3 reviews)
- Indeed: 3.4 out of 5 stars (Indeed - internal feedback) (1,015 reviews (aggregated for hospital))
What patients say
Patients praise
- High quality of care from individual therapists
- Effective rehabilitation outcomes for patients
- Professional and dedicated clinical staff
Common complaints
- Billing and insurance transparency issues
- Difficulties with appointment scheduling and staff availability
- Poor communication between departments
- Concerns regarding administrative/billing office management
In patients' words
"I think the PT itself is fine, but make sure you check how much you’ll owe because the prices are out of control."
— Patient Review (ptpro.co)"Once you’re in the therapists are really wonderful people. They try their hardest... you will be happy you waited."
— Patient Review (ptpro.co)"Very poor communication between staff in the department."
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