IU Health Physical Therapy & Rehabilitation - Lafayette
Occupational Therapy • Lafayette, IN
Ratings by platform
- IU Health official site (McCarty Ln): 4.5/5 (32)
- IU Health official site (Ferry St): 4.7/5 (710)
- IU Health official site (Greenbush St): 4.7/5 (33)
- Birdeye: 3.7/5 (3)
- Yelp (General IU Health Lafayette entity): 2.5/5 (4)
What patients say
Patients praise
- Professional and knowledgeable physical therapy staff
- Effective rehabilitation techniques and recovery progress
- Friendly and welcoming office environment reported by some patients
- Coordinated care experiences reported by some patients
Common complaints
- Administrative issues such as billing concerns and insurance disputes
- Perceived focus on quantity of patient visits over quality or duration of care
- Specific complaints regarding staff empathy, patience, and professional conduct
- Difficulties with scheduling, cancellations, and appointment accessibility
In patients' words
"This place is not good if you are on pain or chronic pain. A therapist will see you for one or two months top and then let you go. They are all about numbers... Also please don't see Vashakha, she is not patience and lacks empathy."
— Birdeye review"The Physical Therapist are the best! Too bad their business office isn't the same. They overcharged me... I am still waiting for my refund."
— LocalityBiz review"I ABSOLUTELY LOVE Lafayette Rehabilitation Services! They're So Friendly And I feel like Physical Therapists get unnoticed a lot but their work is so so good... I have noticed a significant change since going to them!"
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