Internal Medicine in Lafayette, LA - Our Lady of Lourdes - Acadiana
Internal Medicine • Lafayette, LA
Ratings by platform
- Our Lady of Lourdes Provider Profile (Megan Ann Dupre, NP): 4.9/5 stars (55 reviews) (55 reviews)
- Birdeye (Hospital-wide): 4.0/5 stars (873 reviews)
- Healthgrades (Dr. Randy Miller): 5.0/5 stars (2 reviews)
- Birdeye (Lafayette Internal Medicine Clinic): 3.4/5 stars (46 reviews)
What patients say
Patients praise
- Knowledgeable and compassionate providers
- Staff described as professional and helpful
- Good listening skills and clear communication from many clinicians
- Efficient services in some areas (e.g., imaging)
- Easy-to-use patient portals and timely responses
Common complaints
- Long wait times in some departments
- Occasional communication issues with staff/physicians
- Issues with administrative processes like insurance verification
- Some reports of lack of sensitivity toward elderly patients
In patients' words
"Megan Dupre NP is the absolute best. She is the most knowledgeable and caring person I have seen In a long time. I highly recommend her to anyone looking or needing a health care provider."
— Our Lady of Lourdes Provider Profile"Awesome doctor! Great bedside manner! My 92 year-old mother was treated by Dr. Miller... He listened to everything I had to tell him about my mom and was very patient, caring and understanding."
— Healthgrades (Dr. Randy Miller)"The staff, including the desk registration and technicians, are described as helpful and kind... However, there is room for improvement in handling elderly patients with more care."
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