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Family Medicine in Lafayette, LA - ProviderMatch

Family MedicineLafayette, LA

★★★★★4.5/582 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Richard Hines): 4.8/5 stars (48 reviews)
  • WebMD (Dr. Nichole Miller): 3.0/5 stars (10 ratings)
  • Vivian Health (Lafayette General Medical Center): 4.4/5 stars (24 reviews)

What patients say

Patients praise

  • Professional, attentive, and compassionate clinical staff
  • Thorough and helpful diagnostic approach
  • Effective teamwork and patient-centered care in some settings
  • Cleanliness and modern facility amenities

Common complaints

  • Poor communication and administrative follow-up
  • Concerns regarding provider bedside manner and arrogance
  • Long wait times for appointments and at facilities
  • Perceived discrimination or selective patient intake policies

In patients' words

"I've recommended and recruited 2 ppl so far plan to tell others how great Dr. Miller is"

ProviderMatch / Lourdes RMC Review

"Hines by far is the best dr I have ever seen. He listens and understands and is helpful."

Healthgrades Review

"It’s my understanding she doesn’t take LGBTQ folks. If that is the case you may have to look elsewhere."

WebMD Review

"I have never been with a loved one for outpatient surgery where they are brought back to the room in severe pain... I don’t know what happened to this facility, but I’m greatly disappointed."

MedicalRecords.com Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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