Atwal Eye Care
Optometry • Lackawanna, NY
Ratings by platform
- Birdeye (Cheektowaga): 4.7/5 (888)
- Birdeye (Orchard Park): 4.7/5 (437)
- MyVision.org (Tonawanda): 4.5/5 (62)
What patients say
Patients praise
- highly skilled surgeons with positive surgical outcomes (LASIK, cataract)
- thorough examinations and professional, knowledgeable staff
- caring bedside manner of certain practitioners
- clean and organized office facilities
- strong patient advocacy by administrative staff regarding insurance issues
Common complaints
- long wait times and office scheduling issues (e.g., triple booking)
- instances of uncomfortable or painful exams
- occasional reports of unhelpful staff interactions
- concerns regarding limited face-to-face interaction with lead surgeons pre- and post-procedure
- past legal allegations of medical negligence in specific malpractice cases
In patients' words
"The staffing at Atwal made me feel so comfortable at my appointment that I forgot the questions I was going to ask them!"
— Birdeye Review"They jam pack people into this office triple booking appointments. There was one doctor going room to room and it took forever."
— Birdeye Review"Dr. Atwal is very kind and will listen and answer all of your questions and concerns. He will give you the time that you need with him and will not rush through your appointment."
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