Advanced Specialty Care at Lake Grove - Stony Brook Medicine
Multi-Specialty Clinic • Lackawanna, NY
Ratings by platform
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (19 reviews)
What patients say
Patients praise
- Modern, well-maintained, and spacious facility
- Some patients reported positive experiences with specific doctors
Common complaints
- Long wait times for appointments and during visits
- Difficulties with prescription refills and administrative communications
- Perceived unprofessionalism or lack of empathy from some providers
- Dissatisfaction with staff communication and scheduling processes
In patients' words
"The doctors are great. Pray u never need a medication refilled. Call in the fall and maybe, just maybe, the medication will be called in to your pharmacy in the spring."
— Birdeye review (Google)"From the beginning, her attitude was very arrogant and dismissive. I felt that she was not interested in listening to my concerns or understanding why I was there."
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