Gastroenterology - ECMC Hospital | Buffalo, NY
Gastroenterology • Lackawanna, NY
Ratings by platform
- Birdeye (ECMC Gastroenterology Clinic): 3.2/5 (14 reviews)
- US News & World Report (ECMC Gastroenterologists): Varies by individual physician (ranging from 2/5 to 5/5) (Varies by physician)
What patients say
Patients praise
- Positive feedback for specific gastroenterologists and their clinical expertise
- Patients feeling well-cared for and heard by certain medical providers
- Kind and compassionate staff interactions in the gastroenterology clinic specifically
Common complaints
- Difficulties with phone responsiveness and appointment scheduling
- Dissatisfaction with patient experience and staff communication in certain departments
- Frustrations regarding billing, insurance, and administrative processes
- Reports of long waits and navigation challenges within the facility
In patients' words
"Dr. Ly is completely amazing!!!! Awesome bedside manner, takes the time to listen and understand what you’re going through with compassion and applies her expertise to your situation."
— Birdeye review"I tried calling this clinic several times but no one answered and don't call you back. It’s very frustrating when you’re trying to reach a healthcare provider and can’t get through."
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