Cosmetic Dermatology Services | NYU Langone Health
Cosmetic Medicine • Lackawanna, NY
Ratings by platform
- NYU Langone Dermatologic Surgery & Cosmetics Associates (General/Aggregate): 3.0 to 3.2 out of 5 stars (based on 22-26 reviews) (22-26 reviews cited across various aggregate platforms)
- Dr. Jo-Ann Latkowski (Individual physician): 4.0 out of 5 stars (12 reviews)
- Dr. Mario Lacouture (Individual physician): 3.0 out of 5 stars (9 reviews)
What patients say
Patients praise
- Professional and kind clinical staff in some instances
- High level of expertise and successful diagnoses from certain physicians
- Clean and modern facility environment
- Thorough, patient, and compassionate care reported by some patients
Common complaints
- Long wait times for appointments (up to 6 months)
- Difficulty obtaining pricing information for services
- Rudeness and unhelpfulness from administrative/front desk staff
- Mixed patient satisfaction with physician bedside manner, including reports of dismissiveness or condescension
- Concerns regarding marketing focus over patient care
In patients' words
"Refused to disclose the cost of an appointment and cancellation fee after I asked multiple times... Absolutely useless phone operators and chat service."
— Anonymous patient review, NYU Langone Dermatologic Associates"Dr. Akintilo is not only incredibly knowledgeable and professional, but she also takes the time to truly listen, explain, and personalize treatment... Her warm demeanor instantly puts you at ease."
— Anonymous patient review, Dr. Lisa Akintilo"The receptionist was incredibly rude and unprofessional. She was dismissive, unhelpful, and made my visit very unpleasant."
— Anonymous patient review, YelpMore clinics in Lackawanna
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