Learn More About Your Local Urgent Care Near La Vergne
Urgent Care • La Vergne, TN
Ratings by platform
- Birdeye: 3.7 out of 5 stars (431 reviews)
- SolvHealth (for American Family Care): 4.6 out of 5 stars (306-570 reviews)
What patients say
Patients praise
- Accessible hours including Saturdays and after-hours availability
- Friendly and efficient staff in specific instances
- Convenience of walk-in services and online scheduling at some locations
- Helpful nursing and medical support reported by some patients
Common complaints
- Poor communication, including difficulty reaching staff by phone
- Concerns about quality of medical care and diagnostic accuracy
- Reports of rude or dismissive customer service interactions
- Long wait times and inefficient check-in processes
In patients' words
"They NEVER answer their phone and they don't know how to communicate properly with the geriatric population!"
— Birdeye patient review for Community Quick Care of Lavergne"The staff and wait time was excellent! The whole process went smoothly and I was in and out in less than a hour!"
— SolvHealth patient review for American Family Care, Smyrna"Everything went so easy and quick at this clinic. Marissa at check in was so friendly and knowledgeable. She really cares about patients."
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