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Family Medicine at La Habra Medical Offices - Kaiser Permanente logo

Family Medicine at La Habra Medical Offices - Kaiser Permanente

Family Medicine • La Habra, CA

★★★☆☆3.4/551 reviews across 2 platforms

Ratings by platform

  • Yelp: 3.3/5 stars (47 reviews)
  • Birdeye (Google): 4.3/5 stars (4 reviews)

What patients say

Patients praise

  • Professional, compassionate, and attentive doctors
  • Clean, modern, and comfortable facility environment
  • Efficient and helpful pharmacy services
  • Friendly, knowledgeable, and caring nursing/support staff

Common complaints

  • Confusion regarding check-in procedures or reception area
  • Staff and triage nurse professionalism concerns
  • Poor patient care experiences

In patients' words

"Dr. Kevin Shih-Hung Liao, DO is our doctor to both my husband and myself... He has a combination of strong clinical skills and compassionate patient care, characterized by being knowledgeable, empathetic, an excellent communicator, attentive, ethical, and professional."

— LocalityBiz (Review by Guadalupe Mercado)

"Unfortunately, the patient care here is horrible. There is no clear check in area of reception to start off with. Secondly the staff/ triage nurses are very off..."

— Yelp / Facebook

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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