
Friends of Family Health Center
Behavioral Health • La Habra, CA
Ratings by platform
- Birdeye (aggregate): 3.1/5 stars (292 reviews)
What patients say
Patients praise
- Many patients praise individual physicians and nurses for being kind, patient, and professional
- Convenient services, including Saturday availability and on-site lab work
- Appreciation for the cleanliness and maintenance of the facility
- Helpful financial assistance for those without insurance
Common complaints
- Reports of long wait times for appointments
- Frequent complaints regarding front desk staff professionalism, communication, and helpfulness
- Inconsistent experiences with specific clinical staff or departments (e.g., dental or behavioral health)
In patients' words
"Great staff! Take care of you very well! You will not regret them ! Highly recommend 😊"
— Birdeye review"The receptionists often sound impatient or unfriendly when I call. It would be great to see more professionalism and courtesy at the front desk, since that’s the first point of contact for patients."
— LocalityBiz review"However, some patients have reported long wait times after arriving for appointments on time, and have criticized the front desk staff for not showing sufficient concern for patients."
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