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Friends of Family Health Center

Behavioral Health • La Habra, CA

★★★☆☆3.1/5292 reviews across 1 platforms

Ratings by platform

  • Birdeye (aggregate): 3.1/5 stars (292 reviews)

What patients say

Patients praise

  • Many patients praise individual physicians and nurses for being kind, patient, and professional
  • Convenient services, including Saturday availability and on-site lab work
  • Appreciation for the cleanliness and maintenance of the facility
  • Helpful financial assistance for those without insurance

Common complaints

  • Reports of long wait times for appointments
  • Frequent complaints regarding front desk staff professionalism, communication, and helpfulness
  • Inconsistent experiences with specific clinical staff or departments (e.g., dental or behavioral health)

In patients' words

"Great staff! Take care of you very well! You will not regret them ! Highly recommend 😊"

— Birdeye review

"The receptionists often sound impatient or unfriendly when I call. It would be great to see more professionalism and courtesy at the front desk, since that’s the first point of contact for patients."

— LocalityBiz review

"However, some patients have reported long wait times after arriving for appointments on time, and have criticized the front desk staff for not showing sufficient concern for patients."

— BestProsInTown summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

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