
ARC Center Street - Austin Regional Clinic
Women's Health • Kyle, TX
Ratings by platform
- Official ARC website / BestProsInTown: 4.9/5 (Internal ARC Patient Feedback) (106 reviews (BestProsInTown))
- Facebook (ARC Kyle Plum Creek): 84% recommend (66 reviews)
What patients say
Patients praise
- Highly rated clinical care from specific providers (e.g., Dr. Cowan, Dr. Chacon, Dr. Hagen)
- Friendly, attentive, and professional nursing and front desk staff reported by many patients
- Effective and thorough medical attention for routine and urgent care needs
- Consistently high internal patient satisfaction ratings (approx. 4.9/5) reported on the clinic website
Common complaints
- Difficulties with appointment scheduling and availability
- Long hold times and communication challenges when calling the clinic
- Reports of administrative inconsistencies, such as issues with lab results or follow-up coordination
- Mixed experiences with non-primary care specialists
In patients' words
"I've been here for about 5 visits now and people are very nice. My PCP Mrs. James is absolutely wonderful! She had awesome bedside manners and is absolutely ..."
— Yelp Review for ARC Center Street"Horrible service. You can't even call they allow their patients to sit on hold for hours. They upload wrong labs of other patients in charts."
— Apple Maps Review for ARC Kyle Plum CreekMore clinics in Kyle
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