Providence Kodiak Island Medical Center
Emergency Care • Kodiak, AK
Ratings by platform
- Health US News: 4 / 5 patient rating
- Healthgrades: 73% Patient Experience rating (facility rating 9 or 10 higher than national average)
- Yelp: 2 reviews (with a positive mention in highlights) (2 reviews)
- MedicareList (Patients’ Experience Survey): Survey percentages for multiple experience domains (e.g., willingness to recommend: 68%; doctor communication: 86%; discharge information: 91%) (Not specified (survey-based percentages))
- HealthLuminate: Recommendation: 70% definitely recommend; includes star ratings for domains (e.g., nurse/doctor communication, staff responsiveness, discharge info, etc.)
- HealthcareComps: Patient experience survey percentages (e.g., doctors communicated well: 86% always; nurses communicated well: 88% always; medicines explained: 72% always; room/bathroom clean: 74% always; quiet at night: 67% always)
What patients say
Patients praise
- Doctor communication reported as strong (e.g., 86% doctors communicated well ‘always’)
- Nurse communication reported as strong (e.g., 88% nurses communicated well ‘always’)
- High rates for discharge information and patient understanding (e.g., 91% received discharge information; 60% care transition ‘always’)
- Patients report staff helping/responsiveness at least sometimes/usually (e.g., help as soon as wanted: 77% responsiveness; 80% ‘always’ on one survey table)
- Positive online anecdotal reviews on Yelp (examples indicate ‘amazing hospital’ and ‘amazing care’)
Common complaints
- Some domains show non-top responses (e.g., nurses ‘sometimes’/‘never’ communicate well; responsiveness and care transition show only 60% ‘always’ for care transition)
- Room/bathroom cleanliness and quietness are not uniformly high (e.g., quiet at night only 67% ‘always’; room/bathroom clean 74% ‘always’)
- Yelp review sample is very small (2 reviews), limiting representativeness
In patients' words
"“This is an amazing hospital… you can tell by the amazing care they offer.”"
— Yelp highlights for Providence Kodiak Island Medical Center"“Doctors communicated well” — 86% (Always)."
— HealthcareComps patient experience table for PROVIDENCE KODIAK ISLAND MEDICAL CTR"“Discharge Information” — 91% Yes."
— MedicareList patient experience survey for Providence Kodiak Island Medical Center"“Willingness to Recommend Hospital” — 68%."
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