Wound Treatment Center - Fort Sanders Regional Medical ...
Wound Care • Knoxville, TN
Ratings by platform
- Medicare Care Compare / Momentary Labs: 3 out of 5 stars (overall hospital rating) (963 patient surveys (HCAHPS))
- MedicalRecords.com: 3.3 out of 5 stars (151 reviews)
- Practo: No feedback available (0 reviews)
What patients say
Patients praise
- Professional and caring nursing staff and specialists
- Effective treatment outcomes, particularly in specialized areas like hyperbaric oxygen therapy
- Helpful and accommodating registration and administrative staff
- Friendly and welcoming facility environment for many patients
Common complaints
- Inconsistent communication regarding medical procedures and post-operative status
- Wait times in emergency and testing departments
- Some reports of unprofessional staff behavior
- Cleanliness ratings slightly below national average in some metrics
In patients' words
"It could be claustrophobic for some people to be confined to this area, but with Randi and Dawn nearby, I knew they were carefully watching my progress and navigating my care. They are very special people to me."
— Covenant Health patient blog post"The doctor didn't show and, I was told that he went straight into a another surgery. As I am writing this, my friend and, I still don't know what they found... The nurses were disappointed the doctor didn't talk with me and, said it is rare."
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