Overnight Sleep Study | UT Medical Center
Sleep Disorders • Knoxville, TN
Ratings by platform
- U.S. News & World Report: 4 out of 5 (43 reviews for sleep medicine specialists at the facility)
What patients say
Patients praise
- Some individual medical and technical staff are described as friendly, helpful, and knowledgeable
- Patients reported positive experiences with specific providers like Dr. Slattery and Elizabeth Myers
- Access to a patient advocate for resolving complaints
Common complaints
- Significant difficulty reaching the office by phone for appointments or inquiries
- Billing issues, including unexpected charges, confusion over coding, and surprise debt collection notices
- Frustration with the scheduling process and office communication delays
In patients' words
"My experience in the sleep study was terrific, but it is literally impossible to get anyone on the phone regarding appointments or insurance... The phone options are a maze of dead-ends."
— a-better-place.com review"I really enjoyed my visit to and my appointment with Dr. Slattery. Everyone I spoke to was friendly, helpful, and knowledgeable."
— localitybiz.com review"The bad: they can and will bill like outpatient hospital visit. Not office visit. Annoying but they are allowed."
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