Primary Care - Summit Medical Group
Primary Care • Knoxville, TN
Ratings by platform
- Birdeye: 3.4 out of 5 stars (47 reviews) (47)
What patients say
Patients praise
- Some patients appreciate the thoroughness and attentiveness of individual physicians
- Clean and accessible facilities mentioned in some locations
- Friendly staff experiences reported by some patients
Common complaints
- Dissatisfaction with billing practices and unexpected charges
- Concerns regarding patient discharge policies and communication
- Difficulties in accessing care or long wait times for appointments
- Perceived lack of empathy from staff and providers
- Issues with prescription management and referrals
In patients' words
"They discharged me as a patient at the worst time in my life. Completely abandoned me in my time of need. If you have mental health issues of any kind, this is not the medical office for you. Absolutely no empathy whatsoever. Avoid at all costs. They are the worst."
— Birdeye Review"I cannot in good conscious recommend them for anything other than annual physicals. I was told to get a CT scan as a diagnostic measure and they proceeded to charge me at a rate of 3800% the state avg cost for contrast solution and 160% state average for the scan itself."
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