Knoxville Neurology Specialists - Covenant Medical Group
Neurology • Knoxville, TN
Ratings by platform
- Vitals: 4.0 out of 5 (Vitals) (30 ratings, 7 reviews)
What patients say
Patients praise
- providers who listen and answer questions thoroughly
- timely follow-up with test results
- friendly and efficient medical assistants
Common complaints
- unprofessional behavior by staff
- long wait times for appointments
- concerns about provider empathy and listening skills
- lack of expertise in specific neurological conditions
- feeling dismissed by providers
In patients' words
"I just called to check if they accept humana and she hung up on me:-( how uncaring and unprofessional."
— WebMD user review for Covenant Medical Group"DR. BRADEN GETS TO THE POINT OF VISIT FAST--SUPER FAST. BUT---ANSWERS ANY/ALL QUESTIONS-CONCERNS. ALWAYS PHONES WITH ALL TEST RESULTS. HIS MED ASSIST IS WONDERFUL--FAST & SO HAPPY!!!"
— Vitals user review for Dr. Timothy Braden"He didn't listen to my or even ask me what symptoms I was having due to my condition... It also took them 2 months to get me in."
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