Infectious Diseases | Tennova Medical Group
Infectious Disease • Knoxville, TN
Ratings by platform
- U.S. News & World Report: High performing in 6 adult procedures and conditions (U.S. News & World Report) (86% willingness to recommend)
- Birdeye: 4.4 out of 5 stars (6,012 reviews)
- MedicalRecords.com: 2.3 out of 5 stars (516 reviews)
What patients say
Patients praise
- High willingness of patients to recommend the hospital to others (approx 86% for North Knoxville Medical Center)
- Positive feedback for specific individual physicians regarding thoroughness and communication
- Examples of professional and caring staff interactions reported in some instances
Common complaints
- Reports of long wait times in emergency and clinical settings
- Complaints regarding rude or unhelpful staff and call center communication barriers
- Concerns over billing processes and perceived lack of thorough care in certain instances
In patients' words
"Excellent care in the Emergency Department. Physician, nurses and all staff were professional and caring. I am so proud that we have this hospital in our community."
— Sandi Wilkinson via MedicalRecords.com"Nothing functions well on any level with any service provided by Tennova. I have never seen a more dysfunctional medical establishment as this one."
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