University Cardiology | UT Medical Center
Cardiology • Knoxville, TN
Ratings by platform
- Birdeye: 3.4 out of 5 stars (49 reviews)
- U.S. News & World Report (Cardiologists at UT Medical Center): 4 out of 5 stars (47 reviews)
What patients say
Patients praise
- High-quality, potentially life-saving clinical care
- Physicians described as intelligent, thorough, and knowledgeable
- Patients appreciate physicians who take time to explain conditions and treatments clearly
- Strong patient-provider relationships for long-term care management
Common complaints
- Difficulty reaching the office via telephone
- Long wait times for scheduling and call returns
- Frustration with administrative communication and office staff demeanor
- Instances of perceived lack of empathy or condescending behavior by some physicians
In patients' words
"You all saved my husband twice. I am forever indebted to you. ... You all are THE BEST!"
— Third-party health blog quoting patient reviews"The office and cardiologist is very good. Getting a hold of the office is almost impossible. I was on hold for a total of 12 minutes. I gave up."
— Birdeye review"Absolutely AWFUL. Nobody EVER answers phone calls, messages are returned DAYS after they're left, if at all."
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