Optometrist in Kittery ME
Ophthalmology • Kittery, ME
Ratings by platform
- Facebook (Kittery Eye): 98% recommendation rate (221 reviews)
- Vitals (Dr. David W. Seaton): 4.5 out of 5 stars (14 ratings / 5 reviews)
- Healthgrades (Dr. Michelle McLaughlin): 5.0 out of 5 stars (2 reviews)
- Healthgrades (Dr. Stewart Turner): 4.4 out of 5 stars (8 reviews)
- Unilocal (Kittery Eye): Mixed sentiment (17 reviews)
What patients say
Patients praise
- Thorough and high-quality eye examinations
- Professional and caring demeanor of the optometrists and ophthalmologists
- Effective treatment and accurate diagnoses
- Long-term patient loyalty (15+ years)
- Helpful explanations regarding contact lens needs and eye health
Common complaints
- Perceived rudeness or condescending attitude from some front office staff members
- Inconsistent customer service experiences
In patients' words
"I regularly recommend Dr. Seaton to anyone interested in a good, old-fashioned doctor who asks questions & digs until he finds out the problem. He's still my doctor even though I now live 20 miles away."
— Vitals (Dr. David W. Seaton)"I saw Dr Webb who provided an extremely through exam. He was gentle & very kind. I had a few questions & concerns & Dr Webb took plenty of time to listen & explain answers. The front office staff was fantastic making me feel welcome."
— Unilocal (Kittery Eye)"There is a comment about being talked down to, while that didn’t happen there is a male worker there that could use a little help in the «smile and be friendly» department BUT the overall staff IS friendly and helpful."
— Unilocal (Kittery Eye)More clinics in Kittery
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