Family Ear, Nose & Throat, LLC - York Hospital
Ear, Nose & Throat (ENT) • Kittery, ME
Ratings by platform
- Yelp: 3.0/5.0 (2 reviews)
- HealthyHearing: 5.0/5.0 (2 reviews)
- U.S. News & World Report: 5.0/5.0 (52 reviews (for Dr. Brett Rankin))
What patients say
Patients praise
- physicians are knowledgeable and experienced
- effective treatment outcomes
- providers are good listeners and communicative
- pleasant bedside manner of some doctors
Common complaints
- scheduling difficulties
- long wait times
- frustration with office staff communication
- inflexibility regarding late arrivals
In patients' words
"Dr. Rankin has always been a pleasure. He is cheerful, listens well and is s a great communicator....and he knows his stuff. The staff has always treated me with respect and I have never had an issue with scheduling over these many years."
— WebMD (patient review)"Worst ENT/Allergist ever! Teenage staff who have no idea what they are doing. Terrible issues with scheduling and being left waiting way past the allotted time."
— Yelp (patient review)"Excellent clinician who has treated me for 15 years for sinus issues. Helped me avoid repeat sinus surgery recommended by another ENT, by giving me a regimen."
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