Emergency Services - Kirksville - Northeast Regional Medical Center
Urgent Care • Kirksville, MO
Ratings by platform
- Homefacts.com: 72/100 (Overall Hospital Rating) (595 surveys)
- Healthgrades: 55% Patient Experience Rating
What patients say
Patients praise
- Caring and friendly nurses and staff who make patients feel comfortable
- Positive surgical experiences, including effective pain management and informative care from surgeons and anesthesiologists
- Generally good communication from doctors when present
Common complaints
- Billing and insurance issues, including inaccurate billing for emergency services and threats of collections
- Long wait times and delays in care or discharge procedures
- Perceived lack of responsiveness from nursing staff to call lights or requests for assistance
- Concerns regarding the cleanliness of facilities
- Insufficient communication or updates for patients and families
In patients' words
"The only thing was the release from the hospital took a lot longer than was expected."
— a-better-place.com"Initially I had a good experience in the emergency room. However the hospital billed me incorrect for emergency services as non-emergency, and then threatened collections before the bill was corrected."
— a-better-place.com"This is a very caring hospital. I have always received wonder care by all the staff. The surgeons are very caring and take great care in your medical issues."
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