Find a Doctor | Northeast Regional Medical Center | Kirksville, MO
Geriatric Medicine • Kirksville, MO
Ratings by platform
- Healthgrades: 55% patient experience rating (595 total surveys referenced in one data set)
- Vivian Health: 2.1 out of 5 stars (9 reviews)
- Yelp: Average overall patient rating (13 reviews)
What patients say
Patients praise
- professional and caring nursing staff in certain departments
- positive experiences with specific outpatient procedures such as X-rays and surgery
- effective communication by some doctors and nurses
Common complaints
- long wait times, especially in the emergency room
- administrative issues such as incorrect billing and collections threats
- concerns regarding staff responsiveness and patient communication
- outdated medical equipment and potential understaffing
- some reports of unprofessional conduct by staff members
In patients' words
"Worst experience ever! Still here after 6 hours. Sent here from urgent care. This place needs to step up their service. You could die in the waiting area."
— Patient review of ER wait time"All of the nurses were so caring and really took time and made an effort in making sure I was okay during my stay. The only thing was the release from the hospital took a lot longer than was expected."
— Patient review of hospital stay"The hospital is understaffed and the medical equipment such as the call light system and vitals machines are very outdated."
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