Surgical Services | Northeast Regional Medical Center | Kirksville, MO
General Surgery • Kirksville, MO
Ratings by platform
- Healthgrades, Yelp, Vivian Health: Patient experience rating: 55% recommend hospital (Healthgrades); 2.1/5 rating (Vivian Health) (Multiple reviews across platforms such as Yelp and Vivian Health)
What patients say
Patients praise
- Specific praise for caring, professional surgeons and medical staff in surgical and outpatient departments
- Some patients report high satisfaction with the personal, high-quality care received during procedures and stays
- Positive feedback regarding doctor-patient communication from specific providers
Common complaints
- Concerns regarding billing processes, including billing errors, duplicate bills, and aggressive collection practices
- Reports of slow or disorganized hospital discharge processes
- Complaints about understaffing and outdated medical equipment
- Mixed experiences regarding staff responsiveness, particularly in responding to call lights
- Reports of long wait times in the emergency room
In patients' words
"I have NEVER received such good personal care, had such a pleasant experience EACH AND EVERY time I’ve been admitted... I kinda look forward to the experiences with this bunch!"
— Patient review on a-better-place.com"A Billing Center, not a hospital. They are trying to bill me $7,000 for dehydration and a bag of salt water."
— Patient review on Yelp/MapquestMore clinics in Kirksville
Diagnostic Imaging - Kirksville
Patients praise: professional and competent staff · clear explanation of conditions and treatments.
Knudson Matthew, MD | Find a Doctor
Patients praise: Professional and knowledgeable · Good bedside manner and listener.
Comparing your options?
Browse other clinics in Kirksville, or filter by state and specialty to compare patient ratings.