Behavioral Health Counseling in Northeast Missouri
Counseling/Therapy • Kirksville, MO
Ratings by platform
- Healthgrades: 5.0/5.0 (based on 1 review) (1 review)
- Rehab.com/Google Reviews: 3.5/5.0 (6 reviews)
- Top Sober House: 3.8/5.0 to 5.0/5.0 (3 reviews)
What patients say
Patients praise
- individual counselors praised for being attentive, validating, and compassionate
- some providers recognized for creating a comfortable environment for patients
- existence of diverse services including 24-hour crisis intervention and DBT/EMDR treatments
Common complaints
- reports of unprofessionalism and disorganized scheduling
- complaints about staff rudeness, dishonesty, and perceived lack of qualification
- concerns regarding lack of follow-through and communication issues
- perceived lack of concern for patient well-being compared to profitability
- long waitlists for treatment accessibility in rural areas
In patients' words
"I've seen a lot of therapists, and she is by far, #1! She listens, offers advice, validates, etc. I've never felt dumb or inadequate after meeting with her."
— Healthgrades (Raelene Gilbert, LPC)"This place with look at you as the problem, not listen to anything you have to honestly say, deny you the treatment you truly need... I wouldn't take a sick dog to this place."
— Rehab.com user review (Mark Twain Behavioral Health)"The facility smelled like urine and the staff were not doing their job... The higher-ups did not care about the patients' stay; all they cared about was turning a profit."
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