Northeast Regional Heart Center
Cardiology • Kirksville, MO
Ratings by platform
- Birdeye: 3.6 out of 5 stars (181 reviews)
- Vivian Health: 2.1 out of 5 stars (employee/general reviews) (9 reviews)
- Hospital Care Data / CMS survey summary: Average (summary star rating) (Based on random sample survey)
What patients say
Patients praise
- Caring and attentive nursing staff
- Professional and helpful emergency department experiences for some patients
- Many individual physicians receive high patient experience ratings for listening and explaining medical issues
- Positive feedback regarding surgery and anesthesia care teams
Common complaints
- Extended wait times for hospital discharge
- Concerns regarding outdated medical equipment and technology
- Billing errors and challenges with third-party billing communication
- Reports of being understaffed
In patients' words
"All of the nurses were so caring and really took time and made an effort in making sure I was okay during my stay. The only thing was the release from the hospital took a lot longer than was expected."
— A-Better-Place.com user review"The hospital is understaffed and the medical equipment such as the call light system and vitals machines are very outdated."
— Vivian Health employee review"This is a very caring hospital. I have always received wonder care by all the staff. The surgeons are very caring and take great care in your medical issues."
— Yelp reviewMore clinics in Kirksville
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Patients praise: professional and competent staff · clear explanation of conditions and treatments.
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Patients praise: Professional and knowledgeable · Good bedside manner and listener.
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