Primary Care - UNC Health Lenoir - Kinston, NC
Family Medicine • Kinston, NC
Ratings by platform
- UNC Health official websites: 4.8/5 and 4.9/5 (Primary Care specific locations) (269 and 160 ratings respectively)
- Google (via HospitalsAndClinics.net): 4.2/5
- Healthgrades: 58% (recommendation rate)
What patients say
Patients praise
- Positive feedback for primary care providers (many rated highly by patients)
- Appreciation for nursing staff and rehabilitation services (PT/OT)
- High patient ratings in specific outpatient surgery metrics (Leapfrog)
- Some providers recognized as Patients' Choice recipients
Common complaints
- Reports of long wait times
- Concerns regarding communication with medical staff and emergency department physicians
- Issues related to the perceived experience level of medical students/trainees
- Dissatisfaction with the management of specific medical conditions and post-operative outcomes
In patients' words
"My approach to patient care is listening ... providers I saw left an impression on me because of their willingness to help."
— UNC Health Complete Care Kinston Patient Review"Always crappy service. Mother and grandmother have both been here recently and they sent in students who had no idea what they were doing."
— Hospital Review site"The UNC Lenoir in patient rehab center was amazing. The nursing staff was awesome and the PT and OT staff helped me become stronger and feel confident in ..."
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