In-Home Care Services in Kingsville - CareLinx
Home Health • Kingsville, TX
Ratings by platform
- ComplaintsBoard: 3.2 out of 5 (16 reviews)
- PissedConsumer: 2.8 out of 5 (5 reviews)
- Apple App Store: 4.5 out of 5 (2,000 ratings)
What patients say
Patients praise
- Access to a large, nationwide network of caregivers
- Lower costs compared to traditional home care agencies
- Platform provides background checks, insurance, and payment processing tools
- Flexibility to choose and interview individual caregivers directly
Common complaints
- Difficulties with customer service and lack of responses to inquiries
- Concerns regarding the vetting process of caregivers despite company claims
- Issues with refund policies for upfront fees
- Allegations of poor business ethics or scam-like behavior by some users
In patients' words
"I was assured each and every caregiver was qualified and vetted. I believe they used the term, insured and bonded... Within a matter of days I was forced to contact the police as the caregiver was heavily intoxicated."
— PissedConsumer review"This is a scam. It's been 3 weeks and I never heard back. I asked for a refund of the $35 and they said no refunds."
— ConsumerAffairs reviewMore clinics in Kingsville
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