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Primary Care Doctors & Clinic in Kingman, Arizona | Optima Medical logo

Primary Care Doctors & Clinic in Kingman, Arizona | Optima Medical

Family MedicineKingman, AZ

★★★★★4.8/5716 reviews across 1 platforms

Ratings by platform

  • Aggregated review data (via Promallu): 4.8/5 (716)

What patients say

Patients praise

  • Professional and attentive medical care
  • Doctors who take the time to listen to patients
  • Thorough medical examinations
  • Helpful front desk staff
  • Clean and organized office environment

Common complaints

  • Rudeness by staff during procedures
  • Difficulty getting prescription refills from pharmacies
  • Lack of responsiveness to pharmacy requests

In patients' words

"Dr Susan Ward is the first doctor in years that takes the time to listen... I was listened to, not just heard. She did just that."

Patient review via Promallu

"The lady that performed the Carotid imaging was very rude... She didn’t care. I did start squirming as she was pressing on it."

Patient review via Promallu

"The change in doctors... has left me fighting to get my meds refilled because they don't respond to pharmacy requests."

Patient review via MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

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