Women's Health Care Services - AdventHealth
Women's Health • Killeen, TX
Ratings by platform
- Birdeye/Google: 3.5/5 (6 reviews)
- Healthgrades/CMS HCAHPS: 76% patient experience rating (willingness to recommend) (Based on HCAHPS survey data (CMS))
What patients say
Patients praise
- Highly regarded and compassionate physicians (specifically mentioning Dr. Romero and Dr. Nathan Kwan)
- Friendly, attentive, and helpful staff
- Quality prenatal and childbirth care experiences
- Clear communication from some providers
Common complaints
- Difficulty scheduling appointments and long wait times for appointments
- Last-minute appointment cancellations
- Some negative reports regarding specific provider experiences
In patients' words
"Love Dr Romero hes so humble he listen to his patients and cares Im glad to be one of his patients."
— Patient review (via Birdeye/Beauty Texas)"The only reason I can not give this place a 5 star is because to get a appointment is a little hard They book out pretty far."
— Patient review (via Birdeye/Beauty Texas)"The experience I have had has truly been terrible. ONLY one provider is at this location. I scheduled an appointment earlier in the year and was told my appointment would be in September then my appointment was canceled last minute."
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