Killeen Urgent Care: Home
Urgent Care • Killeen, TX
Ratings by platform
- Integrity Urgent Care (via Birdeye/Google/Yelp): 4.4 to 4.6 out of 5 stars (varying by location/platform) (1,214 total reviews for one location)
- Freedom Urgent Care - Killeen (via Trucker Guide/Birdeye): 4.3 to 4.7 out of 5 stars (1,614 to 1,731 reviews)
What patients say
Patients praise
- Attentive, friendly, and compassionate staff
- Knowledgeable medical professionals (doctors/PAs)
- Efficient and seamless online check-in and registration process
- Convenient locations and availability for walk-ins
Common complaints
- Long wait times despite appointments
- Rudeness and lack of professionalism by front desk staff
- High costs and unexpected fees for services and tests
- Administrative errors in medical documentation
In patients' words
"The employees at freedom urgent care are professional,and caring. They seem to be very genuine with the patients. I felt like they really cared how I was feeling."
— Trucker Guide Review - Freedom Urgent Care"Called office & was treated w/ rudeness & nonchalance by the front desk individual. Definitely should have spent a few extra dollars and went to elsewhere. Horrible service and experience."
— Birdeye Review - Integrity Urgent CareMore clinics in Killeen
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